Recently, Grizzard brought in some spectacular advisors to lead us through a two day training session on trust-based selling, but really I would say that it was more about building trust-based relationships. It was much more about building trust relationships than just selling products or services within a trust-based model.
Following on the two day training sessions, we had several hours of as-needed advising that has made a big difference and been lot of help for most of us to make sure that we internalized what we had learned.
The first coaching call was a little intimidating…I really did not know what to expect. But, there was a client call fast approaching and I KNEW I NEEDED HELP. I quickly found out that talking to Stewart Hirsch, head of Trust-based Coaching was worth the call.
He delivered professional coaching beyond expectations and quickly assimilated the information I gave him.
We talked about what
I had discussed with the client, and then with a few words using the new principles we learned in class, the whole picture fell into place. I realized I had all the pieces needed for my conversation, I knew what was important to the client….Stewart helped me focus on how to say it.
The price of admission … a 15 minute phone call. The outcome…a client who recognized that I heard everything she wanted from us and was happy to be engaged in the planning!